Privacy Policy
Your privacy is important to us. This policy explains how COPE Insurance collects, uses, and protects your personal information.
Last Updated: November 6, 2025
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, address, phone number, and email address
- Date of birth and Social Security number (for insurance purposes)
- Property details for coverage quotes and policies
- Payment information for premium processing
- Claims information when filing insurance claims
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, and pages visited.
How We Use Your Information
Insurance Services
- • Provide quotes and issue policies
- • Process claims and payments
- • Communicate about your coverage
- • Manage your account
Legal Compliance
- • Comply with insurance regulations
- • Prevent fraud and money laundering
- • Meet reporting requirements
- • Respond to legal requests
Service Improvement
- • Analyze website usage
- • Improve our services
- • Send service updates
- • Provide customer support
Marketing
- • Send promotional materials
- • Provide relevant offers
- • Share insurance tips
- • Inform about new products
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Insurance Carriers
We share necessary information with insurance companies to provide coverage and process claims.
Service Providers
We work with trusted third-party service providers for payment processing, data storage, and customer support. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
Data Security
We implement comprehensive security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
Your Rights and Choices
You have the following rights regarding your personal information:
Access & Correction
Request access to your personal information and correct any inaccuracies.
Data Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Request a copy of your data in a portable format.
To exercise these rights, contact us at support@copeinsurance.com.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.
Email: support@copeinsurance.com
Phone: Available during business hours